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Community Based Service Program Manager
Provider is seeking a qualified individual to manage our Community Support Services (CSS) programs. This position manages the Assertive Community Treatment (ACT) Team, services provided by QMHAs and CSS staff. They will also implement ACT programs according to model and fidelity expectations (fidelity maintenance, identifying areas of needed improvement, advocating for program at agency-level).
Managers in all programs at client location must demonstrate competence in leadership, wellness, oversight and evaluation of services, staff development, service planning, case management and coordination, utilization of community resources, group, family and individual therapy or counseling, documentation and rationale for services to promote intended outcomes and implementation of all provider policies.
Essential Duties and Responsibilities:
- Overall management and coordination of community-based programs to provide smooth referral process and transition between these programs and other programs.
- Supervise the ACT team lead and CSS case managers.
- Provide backup crisis response for ACT clients, and coordinate with the Crisis and Engagement team when ACT clients present in crisis.
- Utilize Cognitive Behavior Therapy for Psychosis (CBTp) strategies for psychosis symptoms and experiences.
- Communication with the use of social media, texting, home and community appointments.
- Screenings/assessment tools include Structured Interview for Psychosis-Risk Syndrome (SIPS) and Structured Clinical Interview for DSM V (SCID).
- Community education and outreach – local agencies/community-based groups.
- Update CSS client assessments.
- Maintain appropriate and accepted professional boundaries with clients and coworkers.
- Master’s degree in psychology or related field
- Qualified Mental Health Professional (QMHP) certification
- Knowledge or experience working within a fidelity program
- 1-2 years previous supervisory experience
- Effective written and oral communication skills
- General computer skills
- Valid driver’s license or ability to obtain Oregon or Washington DL
- Ability to pass DHS background check clearance
- Ability to meet insurance requirements, must submit current motor vehicle record if licensed outside the state of Oregon
- Experience working with ACT and other community-based programs
For full time employees, benefits include Medical (minimal premium cost for employee only coverage), Dental (Employer Paid), Vision (Employer Paid), Retirement, Life Insurance (Employer Paid) and Short-term Disability (Employer Paid). Dependents covered on medical, dental, and vision at cost to employee. Offers 40 paid hours of paid time for elective training per year in addition to mandatory trainings assigned by supervisors. Employee are eligible for elective training reimbursement of ($500/yr for unlicensed clinicians and $1000/yr for licensed clinicians.) 12 paid holidays and 22 days of PTO years 1-3, increases after year 3. PTO accumulation starts at hire and is available for use as accumulated. Also offers sabbatical of 22 days after 10 years of service.
For immediate consideration, please send your resume and cover letter to Tonya Christensen, Senior Recruiter. EOE
“Careers and Mental Health Providers flourish when staff, clients, and candidates truly believe in the mission, know the role they play, and humbly reflect, evaluate, and act for the best interest of the communities served”.